We may collect and hold personal data of persons/entities including but not limited to: customers; job applicants and employees; shareholders; service providers and other people who we may come in contact. Example of personal data includes name, address, contact details, your preferences, queries, requests and feedback. The submission of your personal information is entirely voluntary.
We may collect your personal data directly or indirectly from you or your authorized representatives in the course of:
Please note that we collect, use, disclose and/or share your personal information for the following purposes:
We respect your privacy and do not practise renting or selling of your personal information to third parties. However, we may share your personal information with members of group functions in our company.
Access to your personal information is limited to persons whom we reasonably believe requires access for effective delivery of our services to you, to process your job application or for the purposes set out above.
We may also collect, use and disclose such personal information if so authorized or required by law or the relevant authorities, or exempted under the Personal Data Protection Act 2010 to do so.
Further, we may disclose or share your personal data in the following circumstances:
a. Third Party Service Providers:
We may disclose your personal data to third parties
b. With your consent:
We may seek your consent to collect, hold, use and disclose your personal data for any other purpose not set out herein;
c. Business Transfers:
As we continue to develop our business, we might sell or buy businesses, subsidiaries or business units. In such transactions, customer information may be one of the transferred business assets. Also, in the unlikely event that an Festiva Mall Sdn Bhd or substantially all of its assets are acquired, customer information may be one of the transferred assets.
We also reserve the right to share your personal information as is necessary to prevent a threat to the life, health and security of an individual or corporate entity. Further, we may disclose your personal information to law enforcement agencies, government representative and our advisers, as is necessary, to investigate suspected unlawful activities including but not limited to fraud, intellectual property infringement or privacy.
As required under the Personal Data Protection Act 2010, we will take reasonable care to protect your personal data from unauthorized access, improper use or disclosure, unauthorized modification, unlawful destruction or accidental loss.
The Internet is not always a secure method of transmitting information. Accordingly, while we seek to protect your personal data, Festiva Mall Sdn Bhd cannot accept responsibility for the security of information you send to or receive from us over the Internet or for any unauthorized access or use of that information.
If you wish to:
Kindly allow us reasonable time to respond to any request and effect any change. We may ask to verify your identity and for more information about your request. Where we are legally permitted to do so, we may refuse your request and give you reasons for doing so. When you request your personal data to be updated and there is a dispute about the facts, we will make a note on your personal data of such dispute.
Please ensure that your personal information is current, complete and accurate
The websites managed by Festiva Mall Sdn Bhd may contain links to third party sites whose data protection and privacy practices may differ from ours. We are not responsible for the content and privacy practices of these other websites and encourage you to consult the privacy notices of those sites.
Festiva Mall Sdn Bhd is not responsible for any information that is submitted to or collected by these third parties.
Festiva Mall Sdn Bhd will retain your personal data for the duration of time to carry out the purposes for which your personal data was collected, for the other purposes set out in this policy, for business purposes and as required by relevant laws.
You can send feedback to Festiva Mall Sdn Bhd by email to us at firstname.lastname@example.org. We will endeavor to act promptly in response to your feedback.
How to contact us?
Festiva Mall Sdn Bhd, Centre Management Office, No. 67, Jalan Taman Ibu Kota, Taman Danau Kota, Setapak 53300, Kuala Lumpur.
Tel: (603) 4143 5576