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  • Lot No LG-06B Lower Ground Floor, Setapak Central Mall, Setapak, Kuala Lumpur Malaysia - 53300
  • festivalcity@hearingpartners.com.my
  • 03-41311690 / 010-3187026 (Whatsapp)

Hearing Partners

Shipping Policy

All deliveries are only within Malaysia. Street names and POS code must be correct and accurate. A standard shipping fee is RM10.00 (Ten Ringgit Malaysia) for every transaction for local delivery unless otherwise stated. * (the fee is subject to change by the management without prior notice). STRICTLY NO REFUND for shipping charges. All orders are dispatched and delivered by the designated carrier from Monday to Friday, excluding weekends and public holidays.

Refund Policy

No Refund

Cancellation / Return / Exchange Policy

If you are not 100% satisfied with your purchase, you can return the product and get an exchange for another one (NO CASH REFUND), be it similar or not.

You can return a product for up to 14 days from the date you purchased it.

Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.