Return & Exchange
Goods sold are STRICTLY not refundable and not exchangeable. Any request to terminate the sale order or transfer is subject to approval from GINTELL on a case by case basis.
GINTELL reserves the right to decline or accept such a request for termination. In the event that GINTELL agrees to terminate the sale order at the request of the customer, a termination fee of 50% of the order amount as stated in the sale order shall be levied to the customer.